So part of this is a sob story right after Christmas last year I had a house fire and the chimney caught on fire but when they put it out, they put water everywhere and so I just bought the oculus for all three of my kids, and they all got destroyed Couldn’t communicate with quest couldn’t communicate with Facebook. They would not return. They bounce me around from people to people people and it was under warranty by the time I got contacts back it was September when I originally bought them on a deal on Amazon and save them for Christmas. There was no more warranty so I decided I would try and fix them myself and I found. Fix my oculus on YouTube and they gave detailed description of how to repair things and how to exchange parts so I reached out to them and sent it off. The bad part about this was. I’m in a union and there was a snow freeze in January where they shut the job sites down so these amazing people took my two headsets and three sets of remotes and fix them and then I inform them that I got laid off, but as soon as I got work again, I would pay them two months without work racks up bills it was April until I could pay them They communicated with me talked with me and they only charge me $50 for a holding fee and I got all the remotes and the headsets repaired for cheaper than two oculus. I couldn’t buy new remotes for the price that they fixed all three remotes and the two headsets. These people were a blessing. My kids are now playing with their oculus again and they’re a lot happier. I can’t express how much they helped and how much they helped just by not reselling them after two months of non-pay, but I did communicate with them what was going on. They worked with me on a payment schedule. I can’t say enough good things about these people. Thank you fix my oculus
