It depends on your headset and what's wrong. Quest 2 repairs typically run $35–$99. Quest 3 and 3S repairs typically run $80–$240. Controller repairs start at $35.99. The diagnostic is free with any repair, and we send you the exact price before anything is charged — you're never billed without approving it first.

About 4 weeks from the day we receive your headset, plus shipping time. Need it sooner? Priority Repair Service ships within 72 hours of arrival, starting at $29.99.

Shipping to us is free — we email your prepaid label within 24 hours of purchase. Return shipping is billed with your repair, usually under $9.

If we can't repair it, you don't pay for the repair. You cover return shipping only and we send it straight back to you.

Yes. Every repair includes a 30-day warranty covering the work we did. You can extend it to 90 days for $15 or 180 days for $30 at the time of service. Parts and accessories carry a 30-day guarantee against manufacturer defects.

Once you approve the price. We diagnose it, send you the exact price, and only charge once you approve it. Completed repairs are held 30 days pending payment.

Quest 2, Quest 3, Quest 3S, Quest Pro, PSVR2 and Valve Index — controllers and drift, charge ports, lenses, LCDs, batteries, fans, cameras, microphones, speaker arms and motherboards.

Absolutely. We stock genuine parts for most repairs and post free step-by-step tutorials on YouTube. Browse our best sellers to get started.

Use Track my repair any time. Enter your name plus any one of: the email you used, your order number, or your estimate number.

Yes. Priority service turns your repair around in 72 hours from arrival, starting at $29.99 on top of the repair price. Choose it when you request your repair.

Just the hardware that needs work. If a controller is the problem, send the controller. Please remove head straps, facial interfaces, SD cards, and third-party accessories before shipping.

Yes, when we do the repair. The diagnostic fee is waived with any repair. If you'd like a diagnosis only and the device shipped back unrepaired, that's $35.